Refund policy
Return & Refund Policy – Everpost Media
Last Updated: 2026/02/11
Thank you for shopping with Everpost Media! We take pride in providing high-quality digital products designed to help you grow your social media quickly and efficiently.
Digital Products
All our products, including Canva templates and social media growth tools, are digital downloads. Once purchased, these products are delivered instantly to your email or account.
Because of the nature of digital products:
-
All sales are final
-
We do not accept returns
-
Refunds are generally not available
Exceptions
We want you to be satisfied with your purchase. Refunds may be considered in the following situations:
-
You purchased the wrong product due to a technical error on our website.
-
You are unable to access your purchased product due to a technical issue, and we are unable to resolve it.
-
Duplicate purchases.
To request a refund or report a technical issue, please contact us within 7 days of purchase at:
Email: everpostmedia@gmail.com
Subject: Refund Request – [Order Number]
How We Handle Refund Requests
-
We will review your request and may ask for proof of purchase.
-
Approved refunds will be processed within 5–7 business days via the original payment method.
Support
If you have questions or need help accessing your products, please contact our support team at any time. We’re happy to assist!
Email: everpostmedia@gmail.com
Response time: Within 24–48 hours